No Such Thing As Small Talk
7 Keys to Understanding German Business Culture
Paperback book by Melissa Lamson
CLICK HERE FOR KINDLE VERSION
Not only does Melissa clearly lie out the differences in German business culture, but she also offers a broad perspective that is rich with personal narrative. If you plan to be in any way professionally engaged with Germany--whether you wish to participate in trade fairs, carry out negotiations with partners or colleagues, discuss schedules or terms with customers, or even apply for a job in Germany--the appropriate cultural understanding, as this book describes, will create mutual trust and will quite likely be the key to your business success.
Table of Contents
Chapter 1 – Big Talk, Myths & Status Symbols
Chapter 2 – Key #1: Seriousness Is a Virtue
Chapter 3 – Key #2: Be Reliable
Chapter 4 – Key #3: The Train Comes at 8:52 a.m.
Chapter 5 – Key #4: We Think the Opposite
Chapter 6 – Key #5: Email Builds Relationship
Chapter 7 – Key #6: “I need it yesterday” Doesn’t Motivate
Chapter 8 – Key #7: Directness Doesn’t Hurt
Chapter 9 – Stuff People Ask (FAQs)
Chapter 10 – Don’t Forget to Have Fun