Resources

Maximizing High-Performing Human Capital in Today's Global Economy

1 Hour Recording
In this session, Melissa Lamson shares current research done on the necessary qualities of leaders in times of change, shows how technology usage is influenced by cultural backgrounds, and gives key principles on managing teams around the world.

Download Glossary

Global Diversity Glossary

23-page handbook covering sensitive language terms from France, Germany, Latin America, Russia, South Africa, United Kingdom and the United States.

Recommended Reading List

CROSS-CULTURAL COMMUNICATION

Nancy J. Adler, International Dimensions of Organizational Behavior, Cincinnati, Ohio: South-Western College Publishing, 1997.

Milton Bennett, Ed. Basic Concepts of Intercultural Communication. Yarmouth, Maine: Intercultural Press, 1998.

Edward Hall. The Hidden Dimension & The Silent Language. New York: John Wiley & Sons. 1959. Reprinted in 1981 and 1990.

Fons Trompenaars & Charles Hampden-Turner. Riding the Waves of Culture: Understanding Cultural Diversity in Business. London: Nicolas Brealey Publishing Limited, 1977, Reprinted in 1988 and 1999, 2002, 2008.